Lake Oasis Management is a boutique property management company specializing in vacation rentals. Lake Oasis Management is located in the Lake of the Ozarks, in Missouri, United States. Known for their commitment to creating memorable guest experiences, they offer comprehensive property management services for homeowners in the area that choose to rent their properties short-term. Their mission is to maximize profitability for property owners while delivering a high-quality, seamless guest experiences.

The Challenge

When Lake Oasis Management transitioned to managing client-owned properties, they encountered new accounting challenges, particularly around tracking expenses and maintaining transparency. As a boutique property management company that makes unique purchases on behalf of their owner clients—such as décor items or household supplies—it became crucial to find a solution that provided clients with visibility into these transactions.

Chris Luebbers, owner of Lake Oasis Management, explained, “We’re a boutique-style business, so we’re going in and purchasing items for our clients...They want to know exactly what’s going on, who’s in their home, what purchases are being made, and all the relevant financial details associated with our management services.”

It became clear, quickly, that Lake Oasis Management needed an approach that would let owners access and review each expense in real-time, reinforcing trust and clarity in every transaction.

The Solution

Lake Oasis Management implemented Clearing to streamline financial processes, integrating it with Lodgify, their existing property management software. Clearing’s platform provided:

• Automated Expense Tracking: Streamlining the tracking, billing responsibility, and categorization of property-related expenses, such as owner-specific purchases.
• Customizable Owner Reporting: Delivering clear, branded financial statements for property owners, with all expenses and receipts captured, ensuring transparency.
• Effortless Reconciliation of Trust Accounts: Managing multi-property transactions efficiently, accurately, and with automation, reducing time spent on manual reconciliation of their trust account.

With Clearing, Lake Oasis Management was able to categorize and allocate expenses accurately, offering homeowners peace of mind. “Our clients have their own portal, so they can go in and see these charges,” Chris shared. “That visibility helps our clients feel informed and engaged in the process, even down to specific purchases.”

Results

Since adopting Clearing, Lake Oasis Management has seen marked improvements in their operations:

• Time Savings: Automating mundane financial management tasks has freed up significant time, allowing the Lake Oasis Management team to focus on delivering memorable experiences.
• Improved Accuracy: By integrating seamlessly with Lodgify, company bank accounts, and credit cards, Clearing has minimized manual adjustments, ensuring precise and reliable financial data.
• Enhanced Transparency: Customizable owner statements and an accessible owners portal have allowed Lake Oasis Management to provide clear and detailed financial information to property owners, strengthening client relationships.

As Chris noted, “Clearing identifies where these things are supposed to be, making it streamlined so we don’t need to do those things manually. But we still have the option to adjust when problems arise.”

Looking Ahead: Continuous Innovation in Lake Oasis Management’s Financial Operations

As Lake Oasis Management continues to expand its portfolio, they remain committed to leveraging innovative financial tools to stay at the forefront of property management. Chris advises other managers to focus on setting up a streamlined tech stack: “Get yourself in the position where the tech and financial details aren’t a burden, so you’re prepared to handle financial issues accurately.”

Lake Oasis Management plans to further integrate advanced reporting features from within Clearing into their operations workflow, providing owners with detailed investment insights. Clearing’s platform updates and customer support enable Lake Oasis Management to adapt swiftly, ensuring both property owners and guests experience the best their company has to offer.

Conclusion

Clearing has empowered Lake Oasis Management to simplify their financial management, allowing them to focus on expanding their portfolio and delivering exceptional and memorable guest experiences. With automated expense tracking, trust accounting, and transparent owner reporting, Lake Oasis Management has began to unlock greater efficiency, accuracy, and client satisfaction.

“Clearing has been a game-changer for us, providing the accuracy and transparency we need to manage our properties effectively. The integration with Lodgify and ability to generate custom reports are invaluable as we grow. It’s more than just a tool; it’s a key partner in our mission to provide exceptional service and sustainable growth.” - Chris Luebbers, Owner of Lake Oasis Management.

For more information about Clearing, please join us for a free, personalized demo.

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